If your order value is over $35 you don't have to pay shipping cost.
After you contact us we reach out to you within a couple hours
We are providing a tracking number for every order in every offered country
Product Quality Inspection 🔥 -> Product arrives 100% without damage! This item will be inspected individually from one of our warehouse staffs ✓
Safety & Quality Packaging -> This item will be safely shipped in a carton box, to prevent damages during shipping ✓
Fast Processing -> Only 5 business days for processing the order – Mostly even faster ✓
Tracking Number -> You will always know where your package is ✓
Fast Shipping Method -> Once the item is processed:
Still Got Worries? -> Leave Us A Quick Message, we will reply to you within a couple hours: Contact Us
If your order value is below $35 Shipping Costs are $10. If your order value is over $35, shipping is free.
EXCEPTION: Shipping For Merch Is Free - Because of a couple of reasons it is possible for us to provide FREE shipping for all items within the KPOP-Merch category.
Every order need an additional processing time of 3-7 business days.
|Continent||Country||Delivery Time||Shipping Method|
|America||USA||12 - 18 Days||E-Packet/USPS|
|Canada||12 - 18 Days||E-Packet|
|Mexico||12 - 18 Days||E-Packet|
|Europe||Spain||10 - 15 Days||DHL E-Commerce|
|France||10 - 20 Days||E-Packet|
|Netherlands||10 - 15 Days||DHL E-Commerce|
|Ukraine||10 - 20 Days||E-Packet|
|Switzerland||10 - 15 Days||DHL E-Commerce|
|United Kingdom||10 - 15 Days||DHL E-Commerce|
|Italy||10 -15 Days||DHL E-Commerce|
|Germany||10 -15 Days||DHL E-Commerce|
|Poland||10 -15 Days||DHL E-Commerce|
|Belgium||10 -15 Days||DHL E-Commerce|
|Rest of Europe||10 - 20 Days||E-Packet/DHL E-Commerce|
|Australia||10 - 18 Days||E-Packet|
|Asia||Russia||10 - 20 Days||E-Packet|
|Japan||10 - 20 Days||E-Packet|
|South Korea||13 - 21 Days||E-Packet|
|Singapore||5 - 10 Days||Singapore Post|
|Indonesia||15 - 25 Days||China Post|
|Rest of the World||10 - 25 Days||Mostly E-Packet & DHL|
We really give our best to satisfy every one of our customer in the best way.
To do this we
Still are returns & exchanges a thing because of a wrong size or the item is not as expected.
If you want to return an item please get in contact with us.
You can easily return an item within 14 days after you received the parcel. Once our warehouse received the item your money will get refunded. If you paid with PayPal you will receive your money probably within 24 hours. If you paid with credit card or some other payment method it might take up to 7 days.
Please be aware that you need to bear the shipping costs back to our warehouse.