Thank you so much for bringing this to our attention. We are so sorry for the inconvenience this caused you. Please know that some of our jeans and pants don't come with buttonholes that are already cut. Some of our suppliers do this to show you that nobody has worn or tried it on yet. Your jeans are not broken or otherwise flawed. A pair of nail scissors makes it simple to make the hole at the specific spot.
As for the fit and quality issues, we are truly sorry for failing to meet your expectations. Of course, it should not have happened that you received the item in this condition. We will also be double-checking the sizing with our supplier if the measurements are truly not on point with how it is supposed to fit.
Our support will reach out to you soon to assist you with your concerns. We hope to improve your experience with us. We look forward to your response.
All the best and have a nice day!
Your Fashion Chingu Team