Black Spider Web Printed Hoodie | Felix - Stray Kids



Sizing In CM

Asian SizeShoulder WidthChest CircumferenceLengthSleeve Length
M541287062
L561327263
XL581367464
2XL601407665

Customer Reviews

Based on 4 reviews
75%
(3)
0%
(0)
25%
(1)
0%
(0)
0%
(0)
T
T.C.

It takes too long to get any information about the order status. Also it takes almost a month for the delivery. Extremely difficult to get in touch with a customer service representative. I had a very hard time each time I tried to get someone even though I finally received the package I haven't been able to reach someone. Sizes are completely mislead they run very large comparing to the size description on website
I don't recommend if you're ordering for a gift needed in 2 to 3 weeks you'll be disappointed.

Hi Tammy,

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced with your order and our customer service.

We want to clarify that we processed your order within our estimated timeframe of 2-6 business days. We understand your concerns about the order status updates and appreciate your patience during our processing period. You contacted us two days after placing your order when it was still being processed, and we replied the same day to address your inquiry.

If you expected live chat support, we regret to inform you that we do not offer this channel at the moment. However, your queries were well recorded as customer support tickets, and we are committed to responding as promptly as possible.

Regarding the sizing issue, we appreciate your feedback and apologize for any inconvenience it may have caused. Our support team will get in touch with you soon to assist in resolving this concern. Your experience is important to us, and weโ€™re committed to making improvements in this area.

We're glad that you ultimately received your package, but we regret that the process was not as seamless as it should have been. We value your input and are working to enhance the customer experience for future orders.

All the best and have a nice day!

Your Fashion Chingu Team

S
S.B.
Toller Pullover

Sehr schick. Sehr angenehm zu tragen! Habe L bestellt, da ich laut deutscher GrรถรŸentabelle normalerweise M trage. Vielleicht hรคtte M gepasst, aber ich wollte es grรถรŸer haben. Nach dem Waschen hat es die gleiche Form und GrรถรŸe behalten.
Die Lieferzeit nach Deutschland betrug bei mir 7-8 Tage. In dieser Zeit war ich per Mail mit dem Support in Kontakt. Der Support hat innerhalb eines Tages geantwortet und war sehr freundlich. Das Problem war gelรถst. Vielen Dank! Ich werde wieder bestellen!

S
S.B.
Amazing Sweater

Very chic. Very comfortable to wear! I ordered a L, as I normally wear a M according to the German size chart. Maybe M would have fit, but I wanted it to be bigger. After washing, it kept the same shape and size.
The delivery time to Germany was 7-8 days for me. During this time I was in contact with the support team by email. Support replied within a day and was very friendly. The problem was solved. Thank you very much! I will order again!

S
S.
very comfy!

Iโ€™m hesitant to buy jumpers from this website because of the sizing but this has an amazing fit! Itโ€™s baggy and not to tight around your body and very comfy though a little heavy but keeps you very warm! Do get this highly recommended!!